Terms of Service

Last updated: 1st January 2026

Acceptance of Terms

By accessing and using the Quisa website (quisa.top) and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Company Information

These terms govern the website and services provided by:

• Company Name: Quisa B.V.
• Registration Number: 57566862
• VAT Number: NL575187651B04
• Address: Stationsweg 257, 4861 UW Breda, North Brabant, Netherlands
• Email: legal@quisa.top
• Phone: +31 764617406

Use of Our Services

You may use our website and services for lawful purposes only. You agree not to use the services:

• In any way that violates any applicable federal, state, local, or international law or regulation
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• To impersonate or attempt to impersonate Quisa, a Quisa employee, another user, or any other person or entity
• To introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful

User Obligations

When using our services, you agree to:

• Provide accurate, current, and complete information when requested
• Maintain the security of your account and accept all risks of unauthorised access
• Notify us immediately of any unauthorised use of your account
• Use our services in compliance with all applicable laws and regulations
• Respect the rights and dignity of other users
• Not interfere with or disrupt the integrity or performance of our services

Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Quisa B.V. and its licensors. The service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You may not:

• Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website
• Use our trademarks, service marks, trade names, logos, or other proprietary designations without our express written permission
• Remove or alter any copyright, trademark, or other proprietary rights notices

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices. Our Privacy Policy is incorporated into these Terms of Service by reference.

Product Information and Services

We strive to provide accurate information about our electric bikes and scooters, including specifications, pricing, and availability. However:

• Product information may change without notice
• Prices are subject to change and may vary
• Availability is not guaranteed
• We reserve the right to modify or discontinue services at any time

Limitation of Liability

In no event shall Quisa B.V., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

To the maximum extent permitted by applicable law, our total liability to you for all claims arising from or relating to these Terms of Service or our services shall not exceed the amount you paid us in the twelve (12) months preceding the event giving rise to the liability.

Disclaimer of Warranties

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Quisa excludes all representations, warranties, conditions, and other terms which, but for this legal notice, might have effect in relation to our services.

Indemnification

You agree to defend, indemnify, and hold harmless Quisa B.V. and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees).

Governing Law

These Terms of Service shall be interpreted and governed by the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

If you are a consumer resident in the European Union, you also benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms of Service affects your rights as a consumer to rely on such mandatory provisions.

Dispute Resolution

If you are a consumer, you may be entitled to use alternative dispute resolution procedures, such as mediation or arbitration, to resolve disputes. Information about alternative dispute resolution is available from your local Citizens Advice Bureau or Trading Standards office.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service.

Upon termination, your right to use the service will cease immediately. The provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Severability

If any provision of these Terms of Service is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. These Terms of Service constitute the entire agreement between us regarding our service and supersede and replace any prior agreements we might have between us regarding the service.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

Force Majeure

Quisa shall not be liable for any failure to perform its obligations under these terms if such failure results from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government regulations.

Electronic Communications

By using our services, you consent to receive electronic communications from us. These communications may include notices about your account and information concerning our services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements.

Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@quisa.top
• Phone: +31 764617406
• Address: Quisa B.V., Stationsweg 257, 4861 UW Breda, North Brabant, Netherlands
• Business Hours: Monday-Friday: 9:00 - 18:00