Privacy Policy

Last updated: 1st January 2026

Data Controller Information

The data controller responsible for your personal information is:

• Company: Quisa B.V.
• Registration Number: 57566862
• VAT Number: NL575187651B04
• Address: Stationsweg 257, 4861 UW Breda, North Brabant, Netherlands
• Email: privacy@quisa.top
• Phone: +31 764617406

Data Collection

The data we collect may include the following categories of personal information:

• Contact Information: Name, email address, phone number, postal address
• Communication Data: Messages you send us through our contact forms or email
• Technical Information: IP address, browser type, device information, operating system
• Website Usage Data: Pages visited, time spent on pages, click-through rates, referral sources
• Cookie Data: Information collected through cookies and similar technologies as detailed in our Cookie Policy

How We Use Your Information

We use of your data is based on the following lawful bases under GDPR and for the following purposes:

• Contractual Necessity: To provide our services, process enquiries, and fulfil our obligations to you
• Legitimate Interests: To improve our website, analyse usage patterns, and enhance our services
• Consent: For marketing communications and certain cookies (where required)
• Legal Obligation: To comply with applicable laws and regulations

Specifically, how we use your information includes:

• Responding to your enquiries and providing customer support
• Processing service requests and maintaining customer relationships
• Improving our website functionality and user experience
• Conducting analytics to understand how our services are used
• Sending relevant communications about our services (with your consent)
• Ensuring website security and preventing fraud

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing and Third Parties

We may share your personal information with:

• Service Providers: Third-party companies that help us operate our website and provide services (e.g., hosting providers, analytics services)
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with any merger, sale of assets, or acquisition of our business

We ensure that all third parties we work with provide adequate data protection and comply with applicable privacy laws.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact Form Data: Retained for up to 3 years from last contact
• Website Analytics Data: Retained for up to 26 months (Google Analytics default)
• Cookie Data: Retention periods vary by cookie type as detailed in our Cookie Policy
• Legal Obligations: Some data may be retained longer to comply with legal requirements

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the contact information provided below.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules or certification schemes

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection principles

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: privacy@quisa.top
• Phone: +31 764617406
• Post: Quisa B.V., Stationsweg 257, 4861 UW Breda, North Brabant, Netherlands

Supervisory Authority

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable law, you have the right to lodge a complaint with the relevant supervisory authority. In the Netherlands, this is:

• Autoriteit Persoonsgegevens (Dutch Data Protection Authority)
• Website: autoriteitpersoonsgegevens.nl